IDR provide Otis drive repair, refurbishment & service exchange services of industrial drives and inverters worldwide.

The Otis Elevator Company is one of the leading brands in the world for elevator and escalator manufacture, installation, and service. It has more than 2 million client units across the globe. Elevators and escalators can be found in buildings, retail centers, and transportation hubs. Otis has installed elevators in some of the world’s most iconic buildings including the Eiffel Tower, the Empire State Building, the World Trade Center, and the Skylon Tower.

Last year, Otis moved more than 2 billion people a day, serviced over 2 million units, and had net sales of $12.8 billion. Otis has been in business for 168 years, so it is a household name you can rely on. Also, the company employs 69 000 people. Its headquarters can be found in Farmington, Connecticut, USA. Above all, Otis’ company mission is to be a world-class, customer-centric, service-oriented business.

Otis’ elevators have a wide range of applications in many settings across the world.


  • Residential buildings
  • Offices

  • Hospitals

  • Hotels

  • Airports

  • Train stations

  • Subways

Otis Elevator Drives

Otis manufactures industrial drives to power their elevators and escalators. The drives are designed to be of the highest quality. They give precision control of the motor which saves energy and gives a comfortable customer experience. Also, they are reliable and need little maintenance.

We repair all models of Otis drives including:

Otis offers drives for all types of buildings both private and commercial. The drives are designed to be compact so they are suitable for all environments. Further details on Otis elevator drives, are available on their website here.

These drives are environmentally friendly: they save energy and meet worldwide environmental standards. Otis’ regenerative drives feed wasted energy back into the building’s electrical system. These drives are incredibly efficient and can save 75% on energy costs.

Otis’ drives also produce clean power and minimize distortion. Total Harmonic Distortion is below 5%. Additionally, these units reduce electromagnetic interference and comply with all regulations. Another advantage of Otis’ drives is that they can cope well with voltage variations and the digital signal processors give your clients a smooth ride.

The state-of-the-art regenerative drives are used with systems up to 4 meters per second. They can deal with loads from 630 kg to 2,500 kg and speeds from I meter to 2.5 meters per second.

Some ranges are now obsolete, but it is still possible to repair your unit or refurbish it. Alternatively, our friendly staff will guide you to a suitable replacement model.

Otis Elevator Drive Repair Options

We have enough experience to know how important a well-functioning elevator drive is to your business. Faulty equipment interrupts your productivity and affects your bottom line. That’s where we come in. Our experienced engineers work to the highest standards in the industry. Our company has over 20 years’ experience in fixing elevator drives. We can repair your Otis drive or refurbish it so it’s as good as new. Failing that, we can replace it for you if a similar unit is available. Even better, we strive to give you a competitive price for your repair.

Your needs are individual so we have a range of options for you to choose, depending on the urgency of your repair and your budget:

  • Standard Repairs – the unit will be repaired within 7-10 working days.

  • Urgent Repairs – the unit will be repaired within 2-3 working days.

  • Service exchange – Failed units can be replaced within 48 hours with a service exchange unit. *

  • Spare (supply) unit – If you require a spare unit, we can supply the same unit as the original. *

* These services are subject to availability.


  • 2-year warranty

  • Technical support
  • Friendly customer service

  • Courier delivery

  • Worldwide

  • Experienced team
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